Frequently Asked Questions


 

If you do not find the answer to your questions in this section you can ask us directly through the contact section of this website.

The person who will pick you up from the airport will wear a surf therapy t-shirt with our logo, so just memorize it and have a look around.

Yes, in every type of accommodation you choose, there are sheets and towels.

Fuerteventura is a windy island, so bring a wind jacket with you. And don't forget sunscreen or even better zync and of course a pair of flip flop!

To manage your booking at the best we advise you to book at least a week before your arrival, but if there is place available we also accept last minute requests, send us an email.

Yes, if there is availability for the new dates. In some cases, you pay a small fee of 50€. But only in extraordinary cases, such as changes one week before your arrival or to change for next year.

To confirm your reservation is required to pay a deposit of 50 € or 100 € per person depending on the cases, you can pay by bank transfer or paypal.
You can pay the rest on your arrival by credit card or cash, or by bank transfer at least 3 days prior to your arrival!

Discounts can be found in the OFFERS section of our website.

We also have special offers for large groups (more than 6 people), please contact us by email.

We are happy to say that we have customers from all over the world.

Yes, we never close.

The main activity is surfing, in addition to this we have Stand Up Paddle, Skates, Carvers, indoboard and bike.

No, but if you are a minor requires the consent of the parents.

Yes, you can do it, you take a package and the other person takes another. Contact us by email

We do surf lessons every day of the year except New Year.

you can arrive any day of the week and start the surf course the day after.

Teaching time is usually from 10.00 to 14.30, or from 14.00 to 18.30.
10 or 14 is when we pick you up from your accomodations, and 14.30 or 18.30 is when we drive you back after our surf session.

In some cases, for climate requirements and tight conditions we can change our ordinary schedule to 9.00 to 13.30 or to 15.00 to 19.30. We will keep you informed you every day.

Yes you can. Just check out our surf courses sections for more infos and prices.

Of course you can rent all the equipment you need, to know prices and conditions have a look at out shop section on our website.

The surf equipment is included in the surf lessons. Usually after the surf session you will feel tired, but if you want to use the material to go surfing outside of the surf lesson, you must hire it at the shop after finishing the surf lessons.

The airport is Fuerteventura Airport, which is the only one on the island. From the airport to our surf school it takes around 40 mins by car and 1 hour by bus.

You must contact before the departure of your flight, the following phones: 0034/678394228 and 0034/928867635.

Otherwise you will lose the transfer.

Cancellation of reservations is possible at any time. Cancellation must be sent by email or regular mail. We advise anyway with? Rm sending the cancellation by telephone. The cancellation is valid on the day we receive it and has some costs that are detailed below:

  1. Until 29 days before the course start/arrival, we’ll charge 25%.
  2. Until 14 days before the course start/arrival, we’ll charge 50% and after this we’ll charge 80% of the total amount.
  3. In case of cancelation 1 day before course start/arrival, we’ll charge 100% of the total amount.

Check-in is from 2:00 pm to 9:00 pm, outside of this time we can not check in, if your flight arrives after this time, we advise you to contact us before booking.

Check out is at 11:00, so you will have to remove your personal items from the room before 11:00, but you can stay in the surf camp and use bathrooms, shower and kitchen until it\'s time to leave.


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